EssayLab is a relatively new online writing service sites online that offers services like custom essays, college research papers, and assignments. Maybe it is due to the lack of experience, EssayLab’s services are mediocre. The quality of the writers varies a lot and the customer service is limited.
According to EssayLab, it hires freelance writers who are experts in various academic fields. All writers are native speakers from US, UK, Canada, Australia and New Zealand. However, there are no writers reviews or other evidence to prove that the writers are qualified.
97Total writers on site
32Percent of native writers
Compared to other websites, the price at EssayLab is a bit higher. The lack of coupons and discount codes only makes things worse. Overall, I would say EssayLab is overpriced.
EssayLab CUSTOMER SATISFACTION
I found a mix of positive and negative reviews on the users’ recommendations section. Many users have complaints about poor quality and unreliable turnaround time, which are big drawbacks.
"I am not very pleased with the essay I ordered with essaylab. They did not follow my instructions and sent the paper past specified deadline." -Ruth, QC Canada
PROS & CONS of EssayLab
Unlike other sites, EssayLab does not charge you extra money for a plagiarism report. This ensures that the essay is 100% original, which makes the customers feel safe and secure.
If you have complaints about the work delivered to you after revision, you are guaranteed to get a full refund. The refund process is simple: just sign in to your account, go to your personal order page and clink the refund button. If you have any other issues regarding your refund, you can call the customer service number to ask for assistance.
EssayLab does not provide much information about the writers it hires. In addition, there are no previous samples of the writers’ work on the website, and this lack of transparency is worrying. There are also no academic requirements for the writers, whereas other companies ask their writers to be Masters/PhD certified. As a customer, I can’t help but feel that after the registration and ordering process, I will get low quality work that’s totally not worth my money.
EssayLab charges a relatively high price for its low quality services. What is worse, there’s pretty much no discount available.
there are only a few testimonials on the website. On top of that, EssayLab does not have a Facebook page, which makes it difficult for customers to get more information about this company, or to find more site reviews.
VERDICT for EssayLab.com
EssayLab is a legit company. However, it is a very average one. There are many similar companies out there with cheaper prices and higher qualities. As a student, I don’t find the prices affordable without any discounts. I also find it risky to use this service since there is no guarantee of the writers’ qualities. After all, this is my grades and academic career we are talking about, so I’d rather use a website with top-notch writers.
- Customer Feedback5/10